Does this happen often to you folks?

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Does this happen often to you folks?

Post by Autarch (CM) on Tue Feb 23, 2010 3:36 pm

Recently bought two 250/9 (2cm) halftracks and one came with 2 right tread sections (for the wrong halftrack) and the other came with the correct left track section and an incorrect right track section (similar to the other 2 right sections).

Does battlefront have a good policy of replacing these sorts of things or should I just expect to have to repurchase those half-tracks?
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Re: Does this happen often to you folks?

Post by scurrdi on Tue Feb 23, 2010 3:47 pm

I believe they are pretty good about it, but I don't remember off the top of my head.

Call and ask.

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Re: Does this happen often to you folks?

Post by Hurricane on Tue Feb 23, 2010 8:12 pm

I've never had a problem with getting replacement parts due to wrong parts. It has happened twice to me. I called and they sent me the pieces I needed without any problems.
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Re: Does this happen often to you folks?

Post by rokassan on Wed Feb 24, 2010 12:54 pm

They are good. Its happened to me once and they replaced the part with no issues.

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